Frequently Asked Questions
Everything you need to know about shopping at On Sale
How long does shipping take?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout if you need your new outfit sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 business days of receipt.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At On Sale, we prioritize quality and ethics. Many of our collections feature organic cotton and recycled fabrics to reduce our environmental footprint.